Important Tips and Guidelines

PLEASE STAY CALM! The more effectively you can report the problem, the quicker the response time will be. Be prepared to give the following information:

• The exact location/directions where help is needed
• The phone number to the location if one is available
• Your name
• Exact nature of the problem

Please help provide quick response time by knowing as much of the information as possible before calling.

Follow all instructions given and listen very carefully to the Dispatcher.

Do not hang up until the 9-1-1 Dispatcher tells you to do so!