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Harnett County,
North Carolina

Social Services 


The mission of Harnett County Department of Social Services is to provide services to individuals and families to achieve self-sufficiency, safety, and improve their quality of life.

Hours of Operation

Monday-Friday 8:00 a.m. - 5:00 p.m.

Closed on County Holidays: New Year's Day, Martin Luther King, Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving (2 days), and Christmas (3 days).

DSS Customer Service Survey

Please consider completing our customer service survey. This feedback help us continually monitor or change our services to serve you better. Click on the title to access the survey in English. Click here for the Spanish survey.

Harnett County Accepting Applications for Low Income Energy Assistance Program

Applications will be accepted through Friday, March 29, 2019

Harnett County Department of Social Services will begin accepting applications for the Low Income Energy Assistance Program (LIEAP) on Monday, December 3, 2018. LIEAP provides eligible households with a one-time payment to the household’s heating vendor to offset the high cost of heating during the cold-weather months.

In order to apply, households must meet the following requirements:
⇒ Have at least one U.S. citizen or non-citizen who meets eligibility criteria
⇒ Have income equal to or less than 130 percent of the federal poverty limit
⇒ Have resources, such as saving and checking accounts, cash on hand, at or below $2,250
⇒ Be responsible for the household’s heating cost

Households containing a person age 60 or older, or someone receiving disability benefits through the NC Division of Aging and Adult Services, can apply starting on Monday, December 3, 2018. All other households can apply from Wednesday, January 2, 2019 through Friday, March 29, 2019. Applications can be submitted in person at the Harnett County Department of Social Services Office, located at 311 W Cornelius Harnett Boulevard, Lillington, NC 27546.

The Department of Social Services is also currently implementing the Crisis Intervention Program. The program is aimed at helping households in the community that are in danger of having their main heating or cooling source disconnected depending on the season. Households must also be determined eligible for this program and are not automatically eligible.

For more information regarding the Low Income Energy Assistance Program or the Crisis Intervention Program, call Harnett County Department of Social Services at (910) 893-7500.

Food and Nutrition Benefits

Due to the federal government shutdown, your Food and Nutrition Services benefits - also known as food stamps - for February will be issued early. Your February benefits will be loaded to your EBT card on Jan. 20, 2019.

Your January benefits are not affected and will be loaded to your card on the usual monthly date.

Because you are getting your February benefits early, please budget your food dollars wisely. Additional benefits cannot be added for future months until the federal shutdown is over.

If you have questions about your benefits, please call the EBT Call Center at 1-888-622-7328. If you have questions about the shutdown, please contact your member of Congress.

DSS Brochures

If you like one of our DSS Brochures then click here for the English and Spanish version.

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