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Harnett County,
North Carolina

Social Services 


The mission of Harnett County Department of Social Services is to provide services to individuals and families to achieve self-sufficiency, safety, and improve their quality of life.

Hours of Operation

Monday-Friday 8:00 a.m. - 5:00 p.m.

Closed on County Holidays: New Year's Day, Martin Luther King, Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving (2 days), and Christmas (3 days).

DSS Customer Service Survey

Please consider completing our customer service survey. This feedback help us continually monitor or change our services to serve you better. Click on the title to access the survey in English. Click here for the Spanish survey.

Harnett County Accepting Applications for Low Income Energy Assistance Program

Applications will be accepted through Friday, March 29, 2019

Harnett County Department of Social Services will begin accepting applications for the Low Income Energy Assistance Program (LIEAP) on Monday, December 3, 2018. LIEAP provides eligible households with a one-time payment to the household’s heating vendor to offset the high cost of heating during the cold-weather months.

In order to apply, households must meet the following requirements:
⇒ Have at least one U.S. citizen or non-citizen who meets eligibility criteria
⇒ Have income equal to or less than 130 percent of the federal poverty limit
⇒ Have resources, such as saving and checking accounts, cash on hand, at or below $2,250
⇒ Be responsible for the household’s heating cost

Households containing a person age 60 or older, or someone receiving disability benefits through the NC Division of Aging and Adult Services, can apply starting on Monday, December 3, 2018. All other households can apply from Wednesday, January 2, 2019 through Friday, March 29, 2019. Applications can be submitted in person at the Harnett County Department of Social Services Office, located at 311 W Cornelius Harnett Boulevard, Lillington, NC 27546.

The Department of Social Services is also currently implementing the Crisis Intervention Program. The program is aimed at helping households in the community that are in danger of having their main heating or cooling source disconnected depending on the season. Households must also be determined eligible for this program and are not automatically eligible.

For more information regarding the Low Income Energy Assistance Program or the Crisis Intervention Program, call Harnett County Department of Social Services at (910) 893-7500.

Notice Of Your Rights Under Hawkins v. Cohen



MARCIA ELENA QUINTEROS HAWKINS, ALICIA FRANKLIN, VANESSA LACHOWSKI, and KYANNA SHIPP, on behalf of themselves and all others similarly situated,



MANDY COHEN, in her official capacity as Secretary of the North Carolina Department of Health and Human Services,
















Civil Case No.: 5:17-cv-00581-FL


Hawkins v. Cohen (5:17-CV-581 E.D.N.C.) is a federal lawsuit filed in 2017 on behalf of Medicaid beneficiaries in North Carolina. The case concerns improper terminations of Medicaid benefits.

The Court hearing the case has certified it as a class action. This means that the case is to help not just the people who filed the case but other Medicaid beneficiaries whose Medicaid has been or will be terminated improperly.

The Court has ordered the N.C. Medicaid agency to stop terminations or reductions of Medicaid benefits until eligibility under all Medicaid categories has been considered and advance notice of the right to a hearing has been mailed to you. For example, if you get Medicaid based on having a minor child who is turning eighteen years old, your county Department of Social Services must consider whether you are disabled before they stop your Medicaid.

If you have any questions about this lawsuit or about your rights, you may contact the attorneys who filed the case, the Charlotte Center for Legal Advocacy. You can reach these lawyers by calling this toll free number: 1-800-936-4971. You can also send the lawyers an email at

You also may contact these lawyers if you want to report that you lost your Medicaid without a decision that you were no longer eligible for Medicaid under any category or without receiving advance written notice that your Medicaid would stop. There is no cost to you for any help that these lawyers provide to you.

DSS Brochures

If you like one of our DSS Brochures then click here for the English and Spanish version.

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