Harnett County,
North Carolina

Social Services 

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ATTENTION: Citizens are encouraged to use the EPASS online services to learn about and apply for available benefits and services. Online applications are available for Food and Nutrition Services (formerly Food Stamps) as well as Medical Assistance (Medicaid and NC Health Choice or CHIP). To access the EPASS online services, click on this link: https://epass.nc.gov/CitizenPortal/application.do.

The mission of Harnett County Department of Social Services is to provide services to individuals and families to achieve self-sufficiency, safety, and improve their quality of life.

Hours of Operation

Monday-Friday 8:00 a.m. - 5:00 p.m.

Closed on County Holidays: New Year's Day, Martin Luther King, Jr. Day, Good Friday, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving (2 days), and Christmas (3 days).

Submit Information to DSS

If you have information to submit to your local DSS agency regarding your Medicaid application or recertification, please use the following email: dssmedicaid@harnett.org.

Important Announcements
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Notice to Class of Proposed Settlement of Franklin v. Kinsley.

Franklin et al. v. Kinsley, formerly known as Hawkins et al. v. Cohen, is a federal lawsuit filed in 2017. This case was certified by the Court as a class action lawsuit on behalf of N.C. Medicaid beneficiaries.

In this lawsuit, the Plaintiffs allege that the N.C. Medicaid agency, along with county Departments of Social Services (DSS), was terminating and reducing Medicaid benefits without considering eligibility under all Medicaid categories and without first providing timely and adequate written notice, in violation of federal Medicaid statute and the U.S. Constitution. The Defendant denied those allegations.

The Court has ordered that class members be notified of the proposed Settlement Agreement. This notice contains important information regarding details of the Settlement Agreement:

  • Where the full Settlement Agreement can be found for review
  • Beneficiary rights to object the lawsuit dismissal.

Click here to view the full notice in English and Spanish.

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